Outlook 2016 archive does not work update#
Outlook 2016 archive does not work windows#

If you have multiple clients with their mailboxes in an ‘on-premise Exchange Server’ then the problem is probably indexing on their mailbox database, (as long as it’s not Exchange 2019 (or newer) as indexing in new versions of Exchange is done at mailbox level).

Outlook 2016 archive does not work windows#

Let’s be clear here, I’m dealing a problem on the ‘ client side‘ either with Outlook itself, or with Windows indexing. Meanwhile, Sansor's comment states that his Outlook has updated to version 2004 12730.20270, but the problem is still there.Something went wrong and your search couldn’t be completed. The Techcommunity post here provides the relevant registry entries (DisableServerAssistedSearch) and Bleeping Computer probably described tha in this post too. German blog-reader Kannix provided a hint in this comment – he says disabling server assisted search shall fix the issue. Workaround for Outlook searchĬurrently, deactivating the server-based search seems to help as a workaround (then the local search works again). Bleeping Computer has addressed this also within this article. Then the search on Exchange Online does not work. It appears to affect OnPremise users with Outlook on the desktop, but only when Exchange Online is included as a service.

Outlook 2016 archive does not work update#

Next update by: Thursday, May 14, 2020, at 1:00 AM UTC

Root cause: An issue in the authentication process is misrouting search requests, causing some requests to fail. Scope of impact: This issue may potentially affect any of your users attempting to search in their Outlook desktop clients. Once complete, we'll initiate deployment to all impacted environments. Users who have access to Outlook on the web may be able to use that protocol as an alternative method to search the service.Ĭurrent status: We've completed developing the fix and it's undergoing internal validation, which is expected to be completed on Wednesday, May 13, 2020.

This issue is only affecting on-premises users using non-Modern authentication. More info: Users' searches will default to a local search, they will be unable to search the Exchange Online service. User Impact: Users may experience search failures in the Outlook desktop client. Title: Many users will see searches failing in the Outlook desktop client On this thread contains a note from a user quoting a service advisory from Microsoft.ĮX212460 – Many users will see searches failing in the Outlook desktop client It's affecting click-to-run installations that update directly from Office. I've also seen voices reporting the problem on Office 365. It reports the same problem, and says that Office 2016/2019 is affected, but not Office 20 with Outlook. He states that all problem solutions he has researched have not been successful so far, but suggests a workaround: If the Exchange cache mode is switched off, the search works again! This is described in this Microsoft support article.Īt you can find this thread about the issue. If you change the permissions and grant more rights (even with EVERYONE is allowed EVERYTHING) it does not work. The troubleshooter also detects an 'Incorrect permissions for Windows Search directories' error. In use are Office 2016 and Office 2019, both in the click-and-run versions and both 32-bit and 64-bit. All computers in the company network report this error. Since the update I can confirm the problems. German blog reader Marc confirmed this error and added some additional hints, and also a temporary workaround. German blog reader Stephan asks in this comment:ĭoes anyone of you have problems with searching in Outlook? We get the message 'Something didn't work and your search couldn't be completed'. I noticed that, because there was a discussion under my German blog post Microsoft Office Patchday (5.